IT Support that works with your business
We understand that when you have a problem with your computer, you need it fixed fast. You don't want to be left waiting for the local IT support company to arrive and then spend hours trying to fix your PC while they are there.
If you’re like most people, when your computer breaks down or starts running slow, you just want someone who can get in quickly and sort out the problem so that it doesn’t happen again. It might take days for a typical IT support company to visit and often after spending several hours fixing things up onsite they will tell you something needs replacing – which means more time before everything is working properly again. Even if they do solve the issue straight away, chances are it could crop up again at any time because of viruses or other problems lurking on your system.
That’s why we developed our remote IT service which offers a solution that will save you time and money by allowing us to fix most computer problems remotely from our offices. With a range of fixed-price services available we are sure we can have you back on track in no time.
We fix, deal & partner with all major computer brands
HP Computers & Laptops
Eliminate your Melbourne computer challenges with smart solutions.
Don’t let your slow computer, network downtime or cybersecurity breaches bring your business to a halt. The Jim's Melbourne computer repairs team has the solutions you need to stay up and running – efficiently and securely.
A COVIDSafe IT solution
- Move systems & software to cloud-based offerings. Like Microsoft 365.
- Help you support the IT needs of WFH staff
- Build a remote management system for you & your managers
- Optimise for video calling
Network Support (Home or Office)
- Diagnose & Optimise network speeds
- Website access and permissions
- Password management
- Printer & other peripherals management
- Update software & security patches
- Speed up slow computers
- Find lost files and documents
- Provide remote learning & training
Phones & Tablets
- Setup email and other important accounts
- Setup company/parental controls
- Install and configure applications
- Diagnose and fix a broken device
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.
Same Day Service
You can request on-site same-day service before 10 am.
We'll have a technician at your door that very same day!
No Fix No Fee
If we can't fix the problem or offer you a solution then there is nothing to pay.
Book a Melbourne computer repair technician today on 131 546!
IT Support & Repairs For Home, Business & Education
Issues can pop up anywhere in today's sophisticated and ever-changing technology landscape, issues can pop up anywhere. Jim's I.T team has the solutions for whatever tech challenges you're facing.
Mac OS Problems
Mac Running Slow
System Upgrades / SSD Upgrade
Desktops & laptop computer repairs
Operating system is running slow or won’t turn on
New computer builds & setup
Apple, Samsung & other brands
New device setup
Wifi network & apps
Upgrades, repairs, and advice
Printer setup & installation
WiFi print & network
Access & sharing of photos and media
Secure offline backups
Methods for data restoration
Smart TV & streaming setup
Google & Apple TV smart home
WiFi, privacy & security
Smart home device setup
General IT services and support
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What happens if a remote IT Service can't solve the problem?
We've found that most can be fixed remotely. If we find that issues is hardware-based or you can't gain an internet connection for us to remote service from then we have a fleet of qualified technicians that can make their way to you. Our Jim's I.T experts have been trained to operate with all COVID-19 safety protocols. And in the event, we can not enter the property, we can take the machine away and return it to you fully repaired.
Contact us today and we can take you through the latest COVIDSafe protocols that we're adapting to the current changes in Government Health Advice.
What our clients are saying about us…
Read a few of the many reviews on Jim's I.T services.