Printer Setup & Installation Services

Yes, we can fix this. We will need to come onsite to troubleshoot the issue. Usually this is related to some sort of connectivity issue such as a wireless or networking problem, or this could be related to a driver or software fault.

Most printers are straightforward to install and setup. Just install the printer manufacturer software and follow the steps. If you have issues during the setup process, call the printer technicians at Jim’s IT on 131 546.

An inject printer uses liquid ink inside ink cartridges to print. A laser printer uses powder inside a toner to print. Inject printers are usually cheaper to purchase but more expensive to run than a laser printer.

This could be related to clogged ink heads, or a fault with the printer. We will need to run printer maintenance on your printer to resolve the problem.

Yes, we can set up Scan to PDF for you. The steps will depend on the make and model of the printer.

Air printing is an Apple specific feature which allows you to print easily from an iPad, iPhone or Mac computer without having to install any specific printing software.

Installing your printer via wireless or via physical networking cable will depend if you are a home or business users. For home printing needs, using wireless is fine.

For business printing needs, we always recommend hard wiring the printer to the network for reliability.

If we troubleshoot your printer and find it’s physically faulty, we don’t recommend repairing it, if the initial cost was below $500.

If your printer was over $1500 and is a mid or large sized business printer, we do recommend repairing it, as the replacement cost can be much higher.

If you have an iPad or iPhone all you need to do is connect your printer to wifi and you will be able to print automatically from your mobile device.

If you have an android mobile device you will have to install additional software to be able to wirelessly print.

You can connect your new printer via the LCD screen and go into network settings and connect it to your wifi network.

If you don’t have a LCD screen on your printer, we will have to install for you using a cable to do the initial setup and then switch it to wifi.

You will need to install your printing with a USB printing cable and manually setup wifi printing inside the printer’s software.

This is an advanced method, and we recommend contacting Jim’s IT to do this for you on 131 546.

This may mean the paper is stuck deeply inside the printer, or the printer now has a physical fault.

Yes, we can setup scan to email for you. We will need to get the username and password to your email address and then enter this information into your printer.

We recommend running printer maintenance every 3 months or any time your printing quality starts becoming an issue. This can include smudging, strange lines, or incomplete colors.

Most inject printers have an average lifespan of 3 to 5 years. Most laser printers have a lifespan of 5 to 7 years.

Most ink cartridges have a 2-year shelf life.

You can buy generic ink cartridges or toner. However, you need to be aware there is some risk when using them. We recommend alternating between branded and generic inks each time, to avoid issues.

Yes, Jim’s IT can assist with your new printer purchase, we would need to chat first to understand your printing needs and background and can then give you a quote with recommendations.