Digital Security Check

A digital security check involves our security technicians checking all your computers and devices to make sure they are secure. We also check all your online accounts and make sure they have 2FA security installed with secure and strong passwords.

A digital security check includes the following:

1. Checking all your passwords are secure and strong and not duplicated.
2. Setting up 2FA on your online accounts.
3. Setting up password management software.
4. Running anti-virus and malware scans.
5. Setting up social media privacy and security.
6. Set up ad blocking.
7. Set up spam filtering.
8. Check Wifi security.
9. Update your operating system.
10. Teach you how to protect yourself against phishing emails and scam messages.

Yes, Jim’s IT provided digital security checks for businesses as business networks can be complicated and are prime targets for hackers.

Yes, Jim’s IT provided digital security checks for all home users. Seniors and older users are more at risk of being scammed or hacked.

The best way to protect yourself from online scams, is to always double check email (sending address), and check the links in the email. You can easily see fake hyperlinks and fake from addresses in scam emails.

Also, if it sounds too good to be true, it always is.

Scam messages (SMS messages) will have fake hyperlinks in them and you should delete them as soon as you get a scam message.

Yes, our Jim’s IT security technicians can test all your devices and pinpoint if you have been hacked. After they will put in measures to clean the device and then add additional layers of security to prevent it from happening again.

Yes, we can assist in resetting or retrieving your password. We recommend adding a secondary backup email address and phone number to your email account to make retrieving your password easier in the future, while increasing your security.

If you suspect your webcam has been hacked, take immediate action by physically covering the camera, running a full malware scan with up-to-date antivirus software, and disconnecting your device from the internet.

After the scan, change all passwords and check for unfamiliar apps or recordings. If this does not resolve the issue call Jim’s IT on 131 546 ASAP.

Yes, we can assist with protecting your social media accounts. It’s important to have very strong and different passwords for all your social media accounts, including Facebook, Instagram and TikTok. We also recommend setting up 2FA and having a backup email account.

The best way to protect yourself against cyber security threats is to use strong passwords online, use 2FA, and have anti-virus and anti-malware software installed.

Also be vigilant when using email and delete any suspicious emails or scam messages.

Yes, iPhones can be hacked. They are usually hacked via Phishing emails, dodgy email attachments or malware embedded in another program.

Here are 6 signs your iPhone may have been hacked:

1. Your phone runs poorly, and its battery drains faster than normal.
2. Your iPhone crashes and randomly restarts.
3. You have apps you didn’t download.
4. Friends and family members receive strange messages from your number.
5. You have a lot of pop-ups and ads on your phone.
6. Your phone is using much more data than normal.

This is a very challenging and stressful situation to be in. We recommend speaking with our IT technicians first, before making any decisions as there is always a risk when paying a ransom.

You will have to weigh up the cost of the damage to the business if you never get your data back vs paying the ransom.

This scenario also shows there was poor planning in regard to backups, and a full backup and disaster recovery plan now needs to be put in place.

Yes, Jim’s IT can remove any malware or viruses on your computer. We use a comprehensive suite of software tools that allow us to remove the infection without damaging your data.

The first thing we recommend is calling one of our cyber security consultants on 131 546 to get all the background information about the data breach, and what occurred. From there they will make recommendations and need to come onsite to conduct a full security audit.

Yes, we recommend using password management software such as Last Pass. Password management is now one of the biggest challenges most computer users face.

Since they have hundreds of online accounts and keeping track of passwords and not re-using passwords is a challenge.

We highly recommend using a secure password management system.

Yes, we can install business grade firewalls which will give your business additional layers of security against getting hacked. We recommend all businesses have a onsite firewall for extra security and insurance.

There are a number of good anti virus software packages for Windows including Kaspersky, Norton, AVG and bit defender.

Google Authenticator is a free mobile app that adds an extra layer of security to your online accounts by generating temporary, one-time verification codes for two-factor authentication (2FA).

Instead of receiving codes via text message, you use the app to create a code from your phone that's required in addition to your password to sign in to websites and apps like Gmail, Facebook, and others

Windows 10 will officially stop receiving security and software updates on October 14^th, 2025.

Jim’s IT recommends updating your computer to Windows 11 to continue to receive security updates.

Yes, we can assist if you suspect your WIFI network has been hacked. All Wi-Fi networks can be targeted by hackers.

Unfortunately, your basic modem/router provided by your ISP is unlikely to have the latest security features and patches in place & therefore you may be vulnerable to being attacked and hacked.

We can provide an in-depth audit of your network & make sure that it is employing the latest security technologies & practices.