iPhone & Android Phone Setup

Yes, we can transfer all your existing iPhone data from SMS’s, contacts, photos, email accounts and apps to your new iPhone.

It’s important this is done properly otherwise you will end up with missing data.

Setting up a new iPhone involves the initial setup of the phone, software updates, iPhone activation, transferring data, and setting up the PIN and face ID.

Most of your iPhone data will automatically back up to iCloud. However most iCloud accounts are only 5gig, so it’s important you have enough storage on your iCloud account.

iCloud will automatically backup your iPhone for you.

Yes, this can be quite tricky. We use the ‘Move to iOS’ app to transfer all your data from your android phone to an iPhone. Sometimes we need to do additional work, as the software may not transfer 100% of your data.

This depends on the age of your iPhone. If your iPhone is older than 5 years, we recommend upgrading it to a newer iPhone. If your iPhone is very slow and is still under warranty, we recommend taking it back to Apple for a replacement.

iPhones are not repaired, so if your phone is slow and outside the warranty period, we recommend purchasing a new iPhone or upgrading your iPhone on your phone plan.

Yes, we can setup your iPhone to sync with your Mac and iPad. Once we sign your iPhone into with your Apple ID account, your iCloud account it will sync automatically with your other Apple Devices.

Yes, Jim’s IT also sets up Android Phones and all other types of phones including the latest generation of foldable phones.

Yes, Jim’s IT technicians can assess your phone bills, and your phone plan and can guide you on a smartphone upgrade that fits your needs and budget.

Yes, this is a common service we perform for our customers. We will back up your iPhone to iTunes before doing an iOS upgrade to make sure it goes smoothly.

Yes, we set up new Android phones. We will need your Gmail.com account so we can sign into your google account and complete the setup.

Yes, we can teach you how to use iTunes. iTunes has a confusing interface, and it can be challenging to learn to use it by yourself.

Yes, we can install all streaming apps and social media apps on your iPhone or Android phone.

Jim’s IT recommends always backing up to iTunes, and encrypting backups, so 100% of the phone’s data is backed up to the computer.

We then restore this backup to your new iPhone which makes sure all your data is transferred.

iCloud backups can be slow, if you have thousands of photos and lots of data.

Jim’s IT usually recommends customers stick with the phone type they know, like and are able to use easily.

For example, if you have an iPhoneX and find it easy to use, we recommend sticking with Apple iPhones and upgrading to an iPhone 15 or iPhone 16.

We don’t recommend customers switch from Android to iPhone or iPhone to Android, as it can be a challenging learning curve and frustrating for non-tech savvy customers.

Yes, we can assist with managing your photos from your Smart Phone. If you have an iPhone and Apple computer, we can import all your photos into your Photos App.

If you have a windows computer, we recommend using the Microsoft Photos app to import photos from your iPhone.

If you have an Android phone we recommend using apps such as Google Photos or Amazon Photos.

Yes you will need a google account to complete the setup process on a new Android Phone.