I.T Support Services For Home & Business

The Jim's franchise has been trusted in Australia for over 32 years, We've completed over 300,000 jobs for residential and business clients. We've seen it all and done it all, so if you're looking for high-quality, reliable, and affordable IT services, you're in the right place!

FOR BUSINESS

FOR HOME

Computer Problems?

Our mobile technicians can help you at your home or business with no call-out fee, only quote fixed pricing, and if we can't fix it there is no fee!
Other than computer problems, you've got nothing to lose!

Eliminate your tech challenges with smart solutions.

Don’t let your slow computer, network downtime or cybersecurity breaches bring your business to a halt. The Jim's I.T team has the solutions you need to stay up and running – efficiently and securely.

Fixed Pricing
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.

Same Day Service
You can request on-site same-day service before 10 am. We'll have a technician at your door that very same day!

No Fix No Fee
If we can't fix the problem or offer you a solution then there's nothing to pay.

IT Support & Repairs For Home, Business & Education

Issues can pop up anywhere in today's sophisticated and ever-changing technology landscape, issues can pop up anywhere. Jim's I.T team has the solutions for whatever tech challenges you're facing.

Apple Support & Repairs

For all problems relating to Apple Mac computers, Jim's I.T is the place to call. We can handle anything, including:

Mac OS Problems
Mac Running Slow
System Upgrades / SSD Upgrade
Optimisation

Computers & Laptops

We’re here to help, whether you’re on the go or have a home setup. Leave the job to us and you’ll be up and running in no time at all. Our services cover:

Desktops & laptop computer repairs
Virus protection
Operating system is running slow or won’t turn on
New computer builds & setup
System/RAM/SSD/HDD upgrades

iPads & Tablets

For those looking to keep their work and entertainment on the go, a dedicated tablet service is essential. That’s why we service:

Apple, Samsung & other brands
New device setup
Wifi network & apps
Fault finding/troubleshooting
Upgrades, repairs, and advice

Printers & Scanners

No workplace is complete without a reliable printer and scanner. That’s why we make it our mission to solve any and all problems in that region. We offer:

Printer setup & installation
Scanner setup
WiFi print & network
General repairs

Data Backup & Recovery

Be in control of your data with Jim's I.T today. Don’t risk losing any important information, especially at work. We’ll help you have a reliable recovery system in place, focusing on:

Cloud setup — Dropbox, Google, Apple, etc.
Cloud computing
Data recovery
Local backups
Advice on how to stay on top of backups and fail safes

Privacy & Security

There’s nothing more important than internet privacy and security in today’s day and age. At Jim's I.T, we’ll ensure that you’re never caught unawares, ensuring that your data is safe from prying eyes. We cover:

Security software & antivirus
WiFi & network security
Privacy settings & apps
System checks
Updates

WiFi & Networking

Get connected and stay online to get your work done and enjoy some well-needed entertainment. When you call Jim's I.T, you’ll make sure that you have:

Wireless network setup
Slow internet troubleshooting
Home network setup
Network diagnosis

Photos & Media

Keep track of your greatest memories by safely backing up your photos or sharing your media across devices with help from Jim's I.T. You’ll have access to:

Cloud backup
Access & sharing of photos and media
Secure offline backups
Methods for data restoration

TVs & Smart Homes

What’s better than having complete control of all your devices? With a press of a button, you’ll have access to all your media and other smart devices. Keep your TV up to date and your smart home smart with Jim's I.T services.

Smart TV & streaming setup
Google & Apple TV smart home
WiFi, privacy & security
Smart home device setup
General IT services and support

Email

Having email problems can be more than just annoying, it can actively get in the way of your workflow and mean the difference between securing a client and losing a deal. Jim's I.T will take your worries away.

Email setup & management
Email backup & recovery
New email account creation
Troubleshooting

NBN & IPTEL

At Jim's I.T, we make sure that you’re always online and able to work or enjoy entertainment uninterrupted. Our IT support covers:

Residential & Business NBN
Unlimited Internet
Unlimited calls local, national & mobile
Installation and repairs

Website Design Service

Having a functional and reliable website is essential for aspiring and current business owners. The problem comes with creation, maintenance and SEO issues. We help get your business on track with expert website design and maintenance services at Jim's I.T.

Custom Built Websites
Hosting Support & Maintenance
SEO - Search Engine Optimization

Celebrating 20 years in business, we've been seen on...

theage

abc

7news

9news

10 news first australia

afr

smh

businessinsider

crn

finder

news.com.au

foundr

thecourier

seekbusiness

vice

hipages

pedestrian

themorningbulletin

blogger

crunchbase

skynews

whitepages

amazon

runnersworld

Whatever the tech challenge, we've got you covered.

None of us have time to mess around when it comes to IT issues. We know when you’re computer breaks, you need it fixed quickly. That’s why we have same day service at no extra cost. Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience. Our award winning technicians provide friendly service and advice in plain English with no technical jargon.

As an IT support company, we manage IT services and support for all major computer brands, so you can rest assured that you’ll have access to computer repair and general IT support in Australia for any issue you may have.

Our IT services and support are available in several locations throughout Australia:

- Sydney
- Perth
- Canberra
- Adelaide
- Hobart
- Melbourne

For more information regarding our products and services, get in touch with us today — we look forward to hearing from you.

FAQs

Does Jim's I.T offer home & business IT support?

What are the types of IT support services offered?

Jim's I.T is focused on providing more than just computer repair services. We cover the whole spectrum of IT services and support solutions. Our services include:

Do Jim's I.T computer technicians travel Australia-wide?

How long do IT support services generally take?

Can Jim's I.T support services be guaranteed to fix all issues?

We fix, deal & partner with all major computer brands

Apple

toshiba

HP Computers & Laptops

samsung

DELL

ACER

lenovo

logitech

ROG

netgear

MSI

intel

Mobile Computer Repairs Australia

We provide the most promising IT repair service to our clients across Australia. More often than not your computer gets infected or experiences an unintentional fall, which may lead to internal or external damage. Fret not! We have you covered, a computer technician from us will make your life easier. We can repair and service PC desktops, Laptops and Mac computers. Also, we can configure your home and office network as per your requirements.