I.T Support Services For Home & Business
The Jim's franchise has been trusted in Australia for over 32 years, We've completed over 300,000 jobs for residential and business clients. We've seen it all and done it all, so if you're looking for high-quality, reliable, and affordable IT services, you're in the right place!
Computer Problems?
Our mobile technicians can help you at your home or business with no call-out fee, only quote fixed pricing, and if we can't fix it there is no fee!
Other than computer problems, you've got nothing to lose!
Eliminate your tech challenges with smart solutions.
Don’t let your slow computer, network downtime or cybersecurity breaches bring your business to a halt. The Jim's I.T team has the solutions you need to stay up and running – efficiently and securely.
Fixed Pricing
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.
Same Day Service
You can request on-site same-day service before 10 am. We'll have a technician at your door that very same day!
No Fix No Fee
If we can't fix the problem or offer you a solution then there's nothing to pay*.
*Some issues/problems require a paid inspection/diagnostic fee to determine if the device can be repaired.
IT Support & Repairs For Home, Business & Education
Issues can pop up anywhere in today's sophisticated and ever-changing technology landscape, issues can pop up anywhere. Jim's I.T team has the solutions for whatever tech challenges you're facing.
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Mac OS Problems
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Mac Running Slow
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System Upgrades / SSD Upgrade
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Optimisation
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Desktops & laptop computer repairs
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Virus protection
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Operating system is running slow or won’t turn on
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New computer builds & setup
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System/RAM/SSD/HDD upgrades
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Apple, Samsung & other brands
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New device setup
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Wifi network & apps
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Fault finding/troubleshooting
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Upgrades, repairs, and advice
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Printer setup & installation
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Scanner setup
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WiFi print & network
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General repairs
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Cloud setup — Dropbox, Google, Apple, etc.
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Data recovery
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Local backups
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Advice on how to stay on top of backups and fail safes
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Privacy settings & apps
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System checks
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Updates
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Slow internet troubleshooting
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Home network setup
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Network diagnosis
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Cloud backup
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Access & sharing of photos and media
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Secure offline backups
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Methods for data restoration
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Smart TV & streaming setup
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Google & Apple TV smart home
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WiFi, privacy & security
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Smart home device setup
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General IT services and support
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Email setup & management
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Email backup & recovery
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New email account creation
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Troubleshooting
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Residential & Business NBN
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Unlimited Internet
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Unlimited calls local, national & mobile
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Installation and repairs
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Custom Built Websites
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Hosting Support & Maintenance
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SEO - Search Engine Optimization
Celebrating 20 years in business, we've been seen on...
theage
abc
7news
9news
10 news first australia
afr
smh
businessinsider
crn
finder
news.com.au
foundr
thecourier
seekbusiness
vice
hipages
pedestrian
themorningbulletin
blogger
crunchbase
skynews
whitepages
amazon
runnersworld
Whatever the tech challenge, we've got you covered.
None of us have time to mess around when it comes to IT issues. We know when you’re computer breaks, you need it fixed quickly. That’s why we have same day service at no extra cost. Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience. Our award winning technicians provide friendly service and advice in plain English with no technical jargon.
As an IT support company, we manage IT services and support for all major computer brands, so you can rest assured that you’ll have access to computer repair and general IT support in Australia for any issue you may have.
Our IT services and support are available in several locations throughout Australia:
- Sydney
- Perth
- Canberra
- Adelaide
- Hobart
- Melbourne
For more information regarding our products and services, get in touch with us today — we look forward to hearing from you.
FAQs
Yes! We’re all about getting people online and operating smoothly, whether for personal or business uses. At Jim's I.T, we’re well equipped to be your personal IT support provider, focusing on delivering quality, reliable IT support solutions.
Jim's I.T is focused on providing more than just computer repair services. We cover the whole spectrum of IT services and support solutions. Our services include:
- Cloud computing
- Endpoint protection
- End-user IT support
- WiFi wireless setup
- Internet setup
- Apple support
- IoT support
- Computer repairs
- Remote IT support
- Virus protection
- App installation
- iPad/tablet repair
- Email setup and maintenance
- Website design
- Smart home setup
- Printer and scanner repair
- And much more!
Yes! Our IT expert technicians can travel anywhere in Australia to perform onsite IT support — except the Northern Territory. For all other areas — and immediate help — we have remote IT services that can cover many issues.
We pride ourselves on quality and efficiency. That’s why, If you request IT support in Australia before 10 am, we’ll get a technician to you on that same day!
There’s no such thing as a guarantee for a fault that hasn’t been identified yet. There is, however, such a thing as a guaranteed deal. At Jim's I.T, you won't have to pay if we can't fix your problem. Our motto is ‘no fix, no fee,’ and we stand by it. You can rest assured that we will do our very best to solve any issues you may have. But please understand there may be an inspection / diagnostic fee to determine what the problem might be.
We fix, deal & partner with all major computer brands
Apple
toshiba
HP Computers & Laptops
samsung
DELL
ACER
lenovo
logitech
ROG
netgear
MSI
intel
Mobile Computer Repairs Australia
We provide the most promising IT repair service to our clients across Australia. More often than not your computer gets infected or experiences an unintentional fall, which may lead to internal or external damage. Fret not! We have you covered, a computer technician from us will make your life easier. We can repair and service PC desktops, Laptops and Mac computers. Also, we can configure your home and office network as per your requirements.
Give us a call
Give us a call to identify your issue and schedule a time to visit onsite.
Onsite Visit
Our computer technicians will visit at your home or business location
Problem Fixed
Resolve your personal or business computer troubles with our PC repairs.
What our clients are saying about us…
Read a few of the many reviews on Jim's I.T services.