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Our Service

Your problem is our solution no matter where it happens. We pride ourselves on giving both
individuals and businesses professional service. No issue is too big or small. Our friendly
experts will take the time to teach you everything you need to know, turning a potentially scary
machine into your new best friend. We have a local consultant in your area.

$99 Inspection Fee

Diagnose and repair your PC or Mac.


All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.

No Fix No Fee

Simple, we can’t fix your issue, we won’t charge you.

AUSTRALIA-WIDE STRENGTH, Local care and attention – THAT’S JIM’S computer services!

Since 2005, Jim’s Computer services has been the trusted name for domestic and commercial computer repairs and technical support services.   Our National network of qualified and professional technicians have been taking care of thousands of customers throughout Australia ensuring their computer or network related issues are fixed quickly and effectively.

To get you up and running quicker, our technicians all offer a 6 day a week service, some even offer a 7-day, 24-hour service.  We also come to you saving you the hassle of driving to a shop front in all types of weather conditions, or we can dial in remotely, depending on your particular issue. 

Our technicians also carry a number of parts and products reducing the need to take your equipment off-site and increasing the chances of fixing your issue on-site and quickly.

We believe one of our key points of difference is that the person who you talk to is the person who will be taking care of your computer or IT related issues.  They are the owner of the franchise in your local area, ensuring that you receive the personal care and attention you expect and deserve.

Before deciding to be local business owners and buying their franchise, our Franchisees were working with some of the largest and biggest names in the computer and IT related industry in the world.    In addition to being vetted to be a valued Jim’s Computer Services Franchisee, they have all undergone a Police History Check giving you added the comfort of knowing that you are dealing with a person you can trust.

As part of the Jim’s Group, it is our aim to provide you with the highest level of customer service and satisfaction. We are passionate about what we do and the service we provide to you, our customer, and we take great pride in exceeding your expectations.


What our clients are saying about us…

You need more information? Check what other clients are saying about us. They are very happy with our work.

“HE (Peter) WAS EXCELLENT. Will use him again in future.”

“Rohan was brilliant. When he left, the whole family sat down to dinner and one of the kids said: ‘hands up for who liked the IT guy’ and we all put our hands up straight away. Basically, he was just someone who you felt comfortable being yourself around.”

“Ihab did an wwesome job, went above and beyond to do the work. Excellent”

Our Blog

Check out our technology blog articles.

Revive Your Slow Computer

Old age creeps up slowly – unless you’re a computer. Then it seems to happen overnight. One day you’re logging in normally and jumping right into the action, the next day booting up takes so long you not only have time to make a cup of…

Getting the Most Out of Office 365

In a survey of 4,500 enterprise decision-makers, collaboration accounted for more than 1/3 of the success or failure of a company’s business performance.1 Collaboration is just as important, if not more so, for small businesses. But are the…

When Is Office 2010 End of Life?

Microsoft will end support for Microsoft Office 2010 in October 2020, meaning it will discontinue all support, including paid support as well as all updates, including security updates. However, between now and then the software is in an in-between…