Outpace Competitors with AI Assistance in Microsoft Teams

Your time is valuable as a small business owner, and you constantly juggle multiple priorities. While collaboration tools such as Microsoft Teams have become essential for keeping employees connected, trying to make sense of all the day-to-day chatter and discussions happening across different channels and conversations can sometimes feel overwhelming.

It's still in its infancy, but Microsoft Teams now offers an AI assistant called Copilot that can help you stay on top of everything by analyzing conversations and extracting only the most critical insights and action items.

Many businesses are still determining how AI could help, but Copilot has proven helpful for streamlining tasks. It has yet to be completely rolled out, but it may interest clients who wish to remain at the cutting edge.

Here's an overview of what it can do.

Summarize Discussions in Real Time

Have you ever left an extended Teams meeting only to realize later that you can't recall all the agreements and next steps that were discussed?

Copilot listens in on your audio and video calls, takes notes in real-time, and automatically generates summaries at the end highlighting the top 3–5 most significant topics. This helps ensure nothing falls through the cracks.

Gain Context for Past Conversations

Need to revisit a discussion from last month but need help finding the right message thread? Copilot’s AI-generated summaries provide overviews of past conversations so you can quickly get up to speed. Its search tool makes it easy to locate specific past discussions.

Capture Insights from Meetings

Instead of wasting hours re-watching lengthy recordings after the fact, Copilot's summaries can capture valuable insights, questions, and action items that emerged from your meetings. You can even ask Copilot clarifying questions to learn more about the topics discussed or get additional context on decisions made.

Streamline Administrative Tasks

Do you find yourself bogged down with repetitive follow-up work such as compiling notes, generating reports, or answering the same questions over and over? Copilot handles tasks such as compiling notes and answering repeated questions, freeing up your time. Its natural language understanding means you can type requests such as "summarize last week's sales discussions" and get a written report back immediately.

Access Information Anywhere

Copilot integrated directly into Teams works no matter where you are: on a laptop, tablet, or phone. You can check summaries and search past conversations from your phone during your commute, or access meeting recaps and ask Copilot questions while traveling for client meetings. Its mobility means your information is always at your fingertips.

Does the prospect of regaining hours each week from these types of productivity gains and information access sound appealing?

Reach out, and we can register your interest in the Copilot rollout to our clients.

As a managed service provider, we always aim to give our clients a technological edge in business, and Copilot could be a big one.

Jim's IT Services in Australia

  • I had a problem that my old computer consultant could not fix. Tony from Jim's IT had my computer going in 10 minutes. Great expertise and service!!

    Gottfried Lichti Avatar Gottfried Lichti
    29/09/2023

    Nishit at Darwin Jim’s IT was really great. Not only did he and another gent returned my call within half an hour, they were both at my door within 30 minutes to help with my computer issue. They were thorough and really helpful with awesome customer service after their visit. Would highly recommend. Thank you so much.

    Karla Caldicott Avatar Karla Caldicott
    02/05/2023

    Brad was so quick in response and fixed my Laptop in the same day. I highly recommend Brad for any computer related issues.

    Robert Allwin Avatar Robert Allwin
    02/12/2023
  • Great help and fast service. Friendly staff. They were really quick to fix my IT problems the same day. Extremely impressive.

    Duygu Bayboru Avatar Duygu Bayboru
    29/03/2023

    Great communication and quality of work. Loved Brad’s recommendations and communication throughout my experience with him.

    Imran Aysel Avatar Imran Aysel
    02/11/2023

    Laith went above and beyond to ensure my computer was fixed. This is the standard of service I would expect but rarely experience. Nothing was too much trouble for Laith even being prepared to do a delivery on Christmas Day. Highly recommend Laith - I have used another repair organisation in the past and had to demand my money be refunded - no problems now that I know about Laith

    Michael Hyam Avatar Michael Hyam
    02/05/2022
  • This is about the third time I have asked Peter for help - first with my desktop, and now with my laptop. Apart from being a really kind person, his service is friendly quick, to the point, and really affordable. Couldn't ask for better! Gitte

    Gitte Lindgaard Avatar Gitte Lindgaard
    04/01/2024

    Polite team and reasonably priced

    Felippe Canale Avatar Felippe Canale
    02/05/2023

    Brad and his team are fantastic. Especially Brad, such great service and his knowledge in IT related solutions is top notch. I highly recommend Brad and his team for all IT support and work. Many thanks.

    Frank Theoman Avatar Frank Theoman
    02/11/2023

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