Home I.T Support

At Jim’s I.T, we have decades of experience when it comes to providing home IT services, whether you’re looking for computer help at home or general home IT support.

Our expert technicians are police checked and fully insured, so you can rest assured that we only hire the very best to get the job done. We also operate under a system of no fix, no fee — meaning that you don’t pay if we can’t fix your problem or offer a viable solution — satisfaction is guaranteed! We’re also flexible with our dispatches. If you book a service before 10 am, we can get a technician out to you on the same day.

Jim’s I.T operates throughout the whole country, so you can find us in many locations, including:

• Sydney
• Perth
• Canberra
• Adelaide
• Hobart
• Melbourne

We also offer remote services in the Northern Territory too.

At Jim’s I.T, we’re all about helping homes and businesses run a smooth operation. Whether you’re looking to create and keep your business afloat through technological excellence or simply have the means to sit back and enjoy some relaxing entertainment, we’re here to help. We offer home I.T services, including: 

• Apple products — We service all Apple devices, ensuring all hardware and software issues are resolved. We even work to optimise your devices to have them running as smoothly as possible. 
• Computers/laptops — We can recommend and even install the best virus protection and ensure that your computer does everything you need it to do.
• Tablets — Take your work and entertainment on the go, knowing that Jim’s I.T is always there to resolve any issues that may come up.
• Printers and scanners — Physical documents are still prevalent in the professional world, so make sure you always have reliable access to your devices by giving us a call if you need us. 
• Data backup and recovery — There’s nothing worse than losing precious data. You can easily prevent this by letting us optimise your setup.
• Security — Safeguard your personal information from malicious attacks by speaking to us about how you can upgrade your equipment and software for the best results.
• Network — Always stay connected to the internet with our reliable WiFi and network solutions.
• Media — We’ve all felt the fear of losing our precious digital memories, so don’t delay. Give us a call, and let us give you the right tools to secure offline and online backups for all your treasured photos and videos.
• Smart devices — Whether you need servicing for your TV or other smart products, we can send a technician to you for all your home IT support needs.
• Email — We can help with setup, management, backup and recovery, troubleshooting and anything else you need.
• Website design — Our services extend beyond home IT support. We can also build and optimise your website.

Sometimes there are issues that need a personal touch. Smaller issues can usually be resolved via our remote I.T services, as our technicians are trained to help you troubleshoot less intensive matters over the phone or via one of our helpful online chat methods. However, nothing beats having a qualified technician visit you in person to give you the best service possible for larger problems and requests.

We’re all about speed and efficiency. If you contact us about an issue before 10 am, we can send a technician to you on the same day to get you up and running in no time.

Yes. At Jim’s I.T, we take every precaution to ensure your personal data and security are maintained at all times. No matter the request, we will guide you through the entire process with safety in mind the entire time. If you have any questions at all about the safety of remote tech support, simply give us a call, and we’ll be happy to go through everything with you.

Yes. If you’re looking to set your business up with the best home IT solutions on the market, our technicians can come out to your area and help you optimise your setup for smooth operations. Get in touch with us, and we can give you a no-fuss quote promptly.