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I.T Support Services For Home & Business

The Jim's franchise has been trusted in Australia for over 32 years, We've completed over 300,000 jobs for residential and business clients. We've seen it all and done it all, so if you're looking for high-quality, reliable, and affordable IT services, you're in the right place!

FOR BUSINESS
FOR HOME

Computer Problems?

Our mobile technicians can help you at your home or business with no call-out fee, only quote fixed pricing, and if we can't fix it there is no fee!
Other than computer problems, you've got nothing to lose!

jims it computer and laptop repairs car

Eliminate your tech challenges with smart solutions.

Don’t let your slow computer, network downtime or cybersecurity breaches bring your business to a halt. The Jim's I.T team has the solutions you need to stay up and running – efficiently and securely.

  • Fixed Pricing

    All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.

  • Same Day Service

    You can request on-site same-day service before 10 am. We'll have a technician at your door that very same day!

  • No Fix No Fee

    If we can't fix the problem or offer you a solution then there's nothing to pay*.

    *Some issues/problems require a paid inspection/diagnostic fee to determine if the device can be repaired.

IT Support & Repairs For Home, Business & Education

Issues can pop up anywhere in today's sophisticated and ever-changing technology landscape, issues can pop up anywhere. Jim's I.T team has the solutions for whatever tech challenges you're facing.

Apple Support & Repairs

For all problems relating to Apple Mac computers, Jim's I.T is the place to call. We can handle anything, including:

  • Mac OS Problems

  • Mac Running Slow

  • System Upgrades / SSD Upgrade

  • Optimisation

Computers & Laptops

We’re here to help, whether you’re on the go or have a home setup. Leave the job to us and you’ll be up and running in no time at all. Our services cover:

  • Desktops & laptop computer repairs

  • Virus protection

  • Operating system is running slow or won’t turn on

  • New computer builds & setup

  • System/RAM/SSD/HDD upgrades

iPads & Tablets

For those looking to keep their work and entertainment on the go, a dedicated tablet service is essential. That’s why we service:

  • Apple, Samsung & other brands

  • New device setup

  • Wifi network & apps

  • Fault finding/troubleshooting

  • Upgrades, repairs, and advice

Printers & Scanners

No workplace is complete without a reliable printer and scanner. That’s why we make it our mission to solve any and all problems in that region. We offer:

  • Printer setup & installation

  • Scanner setup

  • WiFi print & network

  • General repairs

Data Backup & Recovery

Be in control of your data with Jim's I.T today. Don’t risk losing any important information, especially at work. We’ll help you have a reliable recovery system in place, focusing on:

  • Cloud setup — Dropbox, Google, Apple, etc.

  • Cloud computing

  • Data recovery

  • Local backups

  • Advice on how to stay on top of backups and fail safes

Privacy & Security

There’s nothing more important than internet privacy and security in today’s day and age. At Jim's I.T, we’ll ensure that you’re never caught unawares, ensuring that your data is safe from prying eyes. We cover:

WiFi & Networking

Get connected and stay online to get your work done and enjoy some well-needed entertainment. When you call Jim's I.T, you’ll make sure that you have:

Photos & Media

Keep track of your greatest memories by safely backing up your photos or sharing your media across devices with help from Jim's I.T. You’ll have access to:

  • Cloud backup

  • Access & sharing of photos and media

  • Secure offline backups

  • Methods for data restoration

TVs & Smart Homes

What’s better than having complete control of all your devices? With a press of a button, you’ll have access to all your media and other smart devices. Keep your TV up to date and your smart home smart with Jim's I.T services.

  • Smart TV & streaming setup

  • Google & Apple TV smart home

  • WiFi, privacy & security

  • Smart home device setup

  • General IT services and support

Email

Having email problems can be more than just annoying, it can actively get in the way of your workflow and mean the difference between securing a client and losing a deal. Jim's I.T will take your worries away.

  • Email setup & management

  • Email backup & recovery

  • New email account creation

  • Troubleshooting

NBN & IPTEL

At Jim's I.T, we make sure that you’re always online and able to work or enjoy entertainment uninterrupted. Our IT support covers:

  • Residential & Business NBN

  • Unlimited Internet

  • Unlimited calls local, national & mobile

  • Installation and repairs

Website Design Service

Having a functional and reliable website is essential for aspiring and current business owners. The problem comes with creation, maintenance and SEO issues. We help get your business on track with expert website design and maintenance services at Jim's I.T.

  • Custom Built Websites

  • Hosting Support & Maintenance

  • SEO - Search Engine Optimization

Celebrating 20 years in business, we've been seen on...

Whatever the tech challenge, we've got you covered.

None of us have time to mess around when it comes to IT issues. We know when you’re computer breaks, you need it fixed quickly. That’s why we have same day service at no extra cost. Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience. Our award winning technicians provide friendly service and advice in plain English with no technical jargon.

As an IT support company, we manage IT services and support for all major computer brands, so you can rest assured that you’ll have access to computer repair and general IT support in Australia for any issue you may have.

Our IT services and support are available in several locations throughout Australia:

- Sydney
- Perth
- Canberra
- Adelaide
- Hobart
- Melbourne

For more information regarding our products and services, get in touch with us today — we look forward to hearing from you.

FAQs

Yes! We’re all about getting people online and operating smoothly, whether for personal or business uses. At Jim's I.T, we’re well equipped to be your personal IT support provider, focusing on delivering quality, reliable IT support solutions.

Jim's I.T is focused on providing more than just computer repair services. We cover the whole spectrum of IT services and support solutions. Our services include:

  • Cloud computing
  • Endpoint protection
  • End-user IT support
  • WiFi wireless setup
  • Internet setup
  • Apple support
  • IoT support
  • Computer repairs
  • Remote IT support
  • Virus protection
  • App installation
  • iPad/tablet repair
  • Email setup and maintenance
  • Website design
  • Smart home setup
  • Printer and scanner repair
  • And much more!

Yes! Our IT expert technicians can travel anywhere in Australia to perform onsite IT support — except the Northern Territory. For all other areas — and immediate help — we have remote IT services that can cover many issues.

We pride ourselves on quality and efficiency. That’s why, If you request IT support in Australia before 10 am, we’ll get a technician to you on that same day!

There’s no such thing as a guarantee for a fault that hasn’t been identified yet. There is, however, such a thing as a guaranteed deal. At Jim's I.T, you won't have to pay if we can't fix your problem. Our motto is ‘no fix, no fee,’ and we stand by it. You can rest assured that we will do our very best to solve any issues you may have. But please understand there may be an inspection / diagnostic fee to determine what the problem might be.

We fix, deal & partner with all major computer brands

Mobile Computer Repairs Australia

We provide the most promising IT repair service to our clients across Australia. More often than not your computer gets infected or experiences an unintentional fall, which may lead to internal or external damage. Fret not! We have you covered, a computer technician from us will make your life easier. We can repair and service PC desktops, Laptops and Mac computers. Also, we can configure your home and office network as per your requirements.

  • Give us a call

    Give us a call to identify your issue and schedule a time to visit onsite.

  • Onsite Visit

    Our computer technicians will visit at your home or business location

  • Problem Fixed

    Resolve your personal or business computer troubles with our PC repairs.

What our clients are saying about us…

Read a few of the many reviews on Jim's I.T services.

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Jim's IT
Average Rating: 4.8 out of 5
*Based on 26328 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system).

Speak to your local computer technician right now on 131 546!

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