Remote I.T Services

Got a problem with your computer, but you don’t want to (or can't) bring it in for repair?

Jim's I.T Remote IT Service is the perfect solution. We can help you remotely diagnose and fix any problems that might be affecting your system. Our technicians are available 24/7 so we're there when you need us most.

Don't wait until tomorrow to get back on track! Call now and our team will be happy to help - no matter what the issue is. Get peace of mind knowing that Jim's I.T is there for you and your business.

  • Individual Devices

  • Home or Office network support

  • Immedate Virus Removal

  • IT strategy for COVID-19

  • General Repair Diagnostics

  • Troubleshooting Support

IT Support that works with your business

We understand that when you have a problem with your computer, you need it fixed fast. You don't want to be left waiting for the local IT support company to arrive and then spend hours trying to fix your PC while they are there.

If you’re like most people, when your computer breaks down or starts running slow, you just want someone who can get in quickly and sort out the problem so that it doesn’t happen again. It might take days for a typical IT support company to visit and often after spending several hours fixing things up onsite they will tell you something needs replacing – which means more time before everything is working properly again. Even if they do solve the issue straight away, chances are it could crop up again at any time because of viruses or other problems lurking on your system.

That’s why we developed our remote IT service which offers a solution that will save you time and money by allowing us to fix most computer problems remotely from our offices. With a range of fixed-price services available we are sure we can have you back on track in no time.

We fix, deal & partner with all major computer brands

jims it computer and laptop repairs car

Eliminate your Melbourne computer challenges with smart solutions.

Don’t let your slow computer, network downtime or cybersecurity breaches bring your business to a halt. The Jim's Melbourne computer repairs team has the solutions you need to stay up and running – efficiently and securely.

  • A COVIDSafe IT solution

    • Move systems & software to cloud-based offerings. Like Microsoft 365.
    • Help you support the IT needs of WFH staff
    • Build a remote management system for you & your managers
    • Optimise for video calling

  • Network Support (Home or Office)

    • Diagnose & Optimise network speeds
    • Website access and permissions
    • Password management
    • Printer & other peripherals management

  • Computers

    • Update software & security patches
    • Speed up slow computers
    • Find lost files and documents
    • Provide remote learning & training

  • Phones & Tablets

    • Setup email and other important accounts
    • Setup company/parental controls
    • Install and configure applications
    • Diagnose and fix a broken device

  • Fixed Pricing

    All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.

  • Same Day Service

    You can request on-site same-day service before 10 am.
    We'll have a technician at your door that very same day!

  • No Fix No Fee

    If we can't fix the problem or offer you a solution then there is nothing to pay.

Book a Melbourne computer repair technician today on 131 546!

IT Support & Repairs For Home, Business & Education

Issues can pop up anywhere in today's sophisticated and ever-changing technology landscape, issues can pop up anywhere. Jim's I.T team has the solutions for whatever tech challenges you're facing.

Apple Support & Repairs

For all problems relating to Apple Mac computers, Jim's I.T is the place to call. We can handle anything, including:

  • Mac OS Problems

  • Mac Running Slow

  • System Upgrades / SSD Upgrade

  • Optimisation

Computers & Laptops

We’re here to help, whether you’re on the go or have a home setup. Leave the job to us and you’ll be up and running in no time at all. Our services cover:

  • Desktops & laptop computer repairs

  • Virus protection

  • Operating system is running slow or won’t turn on

  • New computer builds & setup

  • System/RAM/SSD/HDD upgrades

iPads & Tablets

For those looking to keep their work and entertainment on the go, a dedicated tablet service is essential. That’s why we service:

  • Apple, Samsung & other brands

  • New device setup

  • Wifi network & apps

  • Fault finding/troubleshooting

  • Upgrades, repairs, and advice

Printers & Scanners

No workplace is complete without a reliable printer and scanner. That’s why we make it our mission to solve any and all problems in that region. We offer:

  • Printer setup & installation

  • Scanner setup

  • WiFi print & network

  • General repairs

Data Backup & Recovery

Be in control of your data with Jim's I.T today. Don’t risk losing any important information, especially at work. We’ll help you have a reliable recovery system in place, focusing on:

  • Cloud setup — Dropbox, Google, Apple, etc.

  • Data recovery

  • Local backups

  • Advice on how to stay on top of backups and fail safes

Privacy & Security

There’s nothing more important than internet privacy and security in today’s day and age. At Jim's I.T, we’ll ensure that you’re never caught unawares, ensuring that your data is safe from prying eyes. We cover:

WiFi & Networking

Get connected and stay online to get your work done and enjoy some well-needed entertainment. When you call Jim's I.T, you’ll make sure that you have:

Photos & Media

Keep track of your greatest memories by safely backing up your photos or sharing your media across devices with help from Jim's I.T. You’ll have access to:

  • Cloud backup

  • Access & sharing of photos and media

  • Secure offline backups

  • Methods for data restoration

TVs & Smart Homes

What’s better than having complete control of all your devices? With a press of a button, you’ll have access to all your media and other smart devices. Keep your TV up to date and your smart home smart with Jim's I.T services.

  • Smart TV & streaming setup

  • Google & Apple TV smart home

  • WiFi, privacy & security

  • Smart home device setup

  • General IT services and support


Having email problems can be more than just annoying, it can actively get in the way of your workflow and mean the difference between securing a client and losing a deal. Jim's I.T will take your worries away.

  • Email setup & management

  • Email backup & recovery

  • New email account creation

  • Troubleshooting

Internet NBN & IPTEL

At Jim's I.T, we make sure that you’re always online and able to work or enjoy entertainment uninterrupted. Our IT support covers:

  • Residential & Business NBN

  • Unlimited Internet

  • Unlimited calls local, national & mobile

  • Installation and repairs

Website Design Service

Having a functional and reliable website is essential for aspiring and current business owners. The problem comes with creation, maintenance and SEO issues. We help get your business on track with expert website design and maintenance services at Jim's I.T.

  • Custom Built Websites

  • Hosting Support & Maintenance

  • SEO - Search Engine Optimization

Celebrating 20 years in business, we've been seen on...

What happens if a remote IT Service can't solve the problem?

We've found that most can be fixed remotely. If we find that issues is hardware-based or you can't gain an internet connection for us to remote service from then we have a fleet of qualified technicians that can make their way to you. Our Jim's I.T experts have been trained to operate with all COVID-19 safety protocols. And in the event, we can not enter the property, we can take the machine away and return it to you fully repaired.

Contact us today and we can take you through the latest COVIDSafe protocols that we're adapting to the current changes in Government Health Advice.

On-Site Computer Repairs Melbourne

We provide the most promising IT repair service to our clients across Melbourne, Victoria. More often than not your computer gets infected or experiences an unintentional fall, which may lead to internal or external damage. Fret not! We have you covered, a computer technician from us will make your life easier. We can repair and service PC desktops, Laptops and Mac computers. Also, we can configure your home and office network as per your requirements.

  • Give us a call

    Give us a call to identify your issue and schedule a time to visit onsite.

  • Onsite Visit

    Our computer technicians will visit at your home or business location

  • Problem Fixed

    Resolve your personal or business computer troubles with our PC repairs.

What our clients are saying about us…

Read a few of the many reviews on Jim's I.T services.

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Speak to your local computer technician right now on 131 546!

About Jim's I.T - Melbourne Computer Repairs

Jim's I.T, computer repairs Melbourne is a mobile company and we visit you at your home or office, whenever is convenient for you. Our Melbourne computer repairs team aims for same-day repairs of home and business computers. We offer desktop PC repairs and laptop repair service and strive to come out to your home or business on the same day of your call, if before 10 am. We will tackle a new PC installation and deal with viruses and malware issues, email problems or just a slow computer. We also offer basic computer tuition, IT support packages for Melbourne businesses and website design and maintenance services.

These days our clients like their problems solved quickly and efficiently and that’s where our same day computer repair service is best utilised.

Rather than waiting days to get your equipment back from a local computer repair shop, our computer repair specialists, based in Melbourne, come to you. We can fix 95% of all repairs – hardware problems, software errors, virus removal, setting up new machines, apple mac repairs – at your home or business, the same day.

Jim’s I.T — the best remote IT support in Australia

We’re proud to offer expert and high-quality remote IT support to all our customers. Whether you’re looking for a quick solution for your home or a more involved form of online tech support for your business, you’ll find that we can tackle any problem.

Our services cover the whole country, so you won’t have to worry about being outside our areas of operation. Our remote IT services are complemented by a quick and reliable onsite support system — we have many locations all over Australia.

If you have any questions about our services or any of the products that we provide, feel free to get in touch with us and discuss how we can help you today — we look forward to hearing from you.


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