Email Setup Service

Setting up a new email account may be as simple as adding a new account into Microsoft outlook and entering your email address and password and Outlook will automatically setup the email account.

Other email accounts will require advanced configuration with port numbers and server settings. We recommend contacting Jim’s IT and having one of our professional computer technicians set this up for you.

We will need to investigate the error code and error message that you are receiving. Sometimes the error message may say the email address no longer exists, or that there is a delivery problem.

A POP3 email account is an older style email account, that stores all your emails on the email server and works well with one device. You can install a POP 3 email account on multiple devices, but it only syncs the inbox and does not sync your sent items or sub folders.

An IMAP email account is a newer type of email account, and allows you to sync your inbox, sub folders, sent items across all your devices. If you delete an email from one device it deletes from all your devices.

Most email providers now support IMAP email accounts.

Microsoft outlook is still the best email account, especially for business users who have multiple email accounts, and need access to synced calendars and contacts.

Yes, Jim’s IT can fix this for you. This can mean the email account password is actually wrong, and we will reset your email password for you.

This error can also mean there is a server setting error in outlook or something else is misconfigured in your email account.

Yes, there is no limit to the amount of email account you can have installed inside Microsoft outlook.

Microsoft no longer supports Windows Live Mail, and it was discontinued in 2017. We cannot make this work, as Microsoft have stopped Windows Live Mail from working.

We will need to upgrade you to either a free email software program, or a paid email program like Microsoft outlook.

Microsoft no longer supports Outlook Express, as this used to be included in Windows XP. This has been replaced by the new free Mail App inside Windows 10 and Windows 11.

Yes, Jim’s IT can setup your email account across all your devices. We need to make sure your email provider allows IMAP syncing or Exchange syncing.

Most email accounts like Gmail or Telstra email accounts allows IMAP syncing, and older email accounts like Optus only allow POP 3, which cannot sync across devices.

Speak with our computer technicians today on 131 546 and they can guide you on the best email account for your needs.

Yes, we can setup a business email account with Office 365, we will need access to the backend of your domain provider and can then guide you through what is involved it setting up a professional email account.

This actually depends, if you are receiving a lot of spam to a free email account or Telstra or Optus account, due to the basic spam filters involved, we cannot fix the spam issue, unless we create a new email address for you.

If you have a business email account, we can use a service like Mail Guard which is an additional corporate spam filter, that can reduce 99% of spam.

Yes, Jim’s IT can setup a Google Workspace email account with your custom domain name. We will need access to your domain provider and can then guide you through the options and pricing.

Yes, we can reset your outlook.com email password for you. We can also setup additional 2 Factor Authentication (2FA) to make your account even more secure.

Free email accounts usually have very basic security and may be based on outdated platforms. If you want a free email account with basic security a Gmail.com or Outlook.com email account is fine. If you need more advanced security a secure email account such as Proton Mail may be more suitable for you.

POP3 email accounts store all your emails on a server and download them to one device. It does not sync your inbox or sent items across devices.

An IMAP email account is designed to sync across multiple devices, and syncs your inbox, sub folders, sent items and deleted items.

An Exchange email account also known as an Office 365 email account is the same as an IMAP email account, but it also syncs contacts and calendars across devices. It is usually linked to a professional email account.