Email Setup & Recovery

It’s easy to set up an email account on your computer. Follow these steps to get started:

1. Using a browser, go to the website of your email provider (i.e., Yahoo Mail, Gmail, etc.)
2. Click on the "Create Account" button and fill out the form that appears. Make sure you use a strong password!
3. Follow the instructions given by your email provider to verify and activate your account.

An email bounce-back occurs when your email cannot reach your recipient's mailbox due to certain technical issues. Our email service provider gives you email bounce-back notifications with specifics about the unsuccessful delivery.

Bounced emails have a negative impact on your email account since they make it more subject to spam detection. This reduces your email sender score and delivery rate. Here are simple steps to troubleshoot email bounce-back:

• Do periodical maintenance on your email list to ensure it's clean and free of inactive accounts.
• Double-check for typos in your recipient list.
• Avoid spam trigger words and too many links in your email content.
• Avoid heavily capitalised and bold text in your content, as these tend to be spammy too.
• Maintain a healthy interval between emails, especially if they're promotional by nature.

POP stands for Post Office Protocol. Consumers typically use this type of account to access their email from a desktop computer. Once you log in to your POP account, the inbox will download all your emails to your computer. You can then read them offline and delete them if you want.

IMAP stands for Internet Message Access Protocol. This type of account is typically used by businesses with multiple employees who need access to emails from multiple locations and devices. IMAP emails remain online at the server, so users can access them anywhere they have an internet connection.

Office 365 is a cloud-based solution that allows companies with multiple employees to manage their email through Outlook online, including business continuity features such as Exchange Online Protection (EOP) and archived mailboxes.

If you have multiple email accounts and want to use only one program, we recommend Outlook. It works with all the most popular email providers, including Gmail, Yahoo! and others.

Yes! We can help you set up your Office 365 emails so that they go to the business domain you want.

If you're having trouble sending emails, there are a few things you can try:

• Make sure your email address is correct.
• Make sure your email account hasn't been disconnected or disabled for some reason (you may have to get in touch with your service provider).
• Check that you aren't trying to send an email from an account that doesn't have any permission to send emails on behalf of the domain.

Yes, we do. We can set up your Google G-Suite account with all the necessary features. We will also provide a detailed walkthrough of how to use your new email account and access it from all devices.